The Neighbourhood Mental Health Cafés provide accessible and safe support to individuals who are experiencing difficulties with their emotional wellbeing and mental health.

Anyone accessing the cafés can expect immediate face-to-face support including referring or signposting to longer-term support, wellbeing activities such as mindfulness and creative arts, themed workshops, and confidential one-to-one support to discover coping strategies, and undertake action planning and problem solving with a trained member of staff.

 

How does it work?

The cafés operates as a drop-in service which means that anybody requiring immediate support with their mental health can turn up during our opening hours – No appointment necessary.

If you would like a 1-2-1 appointment, these can be booked up to 3 days in advance by calling us on 0116 216 4340 or using this link – Click here to pre-book your 1-2-1. You can also always ask for an appointment when in attendance at one of the cafés (subject to availability).

If you are unable to attend the café in person, you can book a phone or online 1-2-1 using the link above, or contact us during the cafe opening times on 0116 303 2269, or by email at any time at [email protected]. Please note: if the cafes are busy, we may not be able to answer your call/email immediately, but we will get back to you as soon as we can. 

 

Where and when are the cafés available?

Braunstone

De Montfort University 

Loughborough University

University of Leicester

 

 

Who is it for?

Anybody who is over the age of 18, struggling with their mental health and needing immediate support.]

 

Where can I get help if the cafés are closed?

There are a network of Neighbourhood Mental Health Cafés delivered by other providers across Leicester, Leicestershire and Rutland.

Neighbourhood Mental Health Cafés: times and locations

 

Further Support:

Joy:

A website designed to help you find support and services in your local area:

https://services.thejoyapp.com/

Central Access Point:

A telephone service available to residents of Leicester, Leicestershire and Rutland needing mental health support for themselves or others. The helpline is open 24 hours a day, 7 days a week:

0808 800 3302

Samaritans:

A listening service designed to help you work through anything that may be troubling you, without judgement or pressure:

116 123 

SHOUT:

A free, confidential, 24/7 text messaging service for anyone who is struggling to cope:

Text: SHOUT to 85258

Mind Infoline:

A safe space for you to talk about your mental health. Advisors are trained to listen to you and help you find specialist support if you need it. The helpline is open Monday to Friday (except bank holidays) from 9am to 6pm:

0300 123 3393

The Mix:

A crisis messenger text service which provides free, 24/7 crisis support across the UK to anyone aged 25 or under who is experiencing any painful emotion or are in crisis:

Text: THEMIX to 85258

Papyrus HOPELINE:

A helpline for anyone under 35 who is struggling with suicidal feelings, or concerned about a young person who might be struggling. The Hopeline is open 24 hours a day, 7 days a week:

0800 068 4141

Please note:

A mental health crisis can be a medical emergency – Please seek help from the appropriate place if you are feeling intense emotions and you will be supported through your difficult feelings.

If you feel like your life is at risk, or if you have seriously harmed yourself, please call 999 immediately as this is an emergency. If you need medical help but can keep yourself safe for a while please call NHS 111.