Important information about the Neighbourhood Mental Health Café over the festive period.
There are some changes to our provision over Christmas:
• Braunstone’s last in-person café will be on the 22nd December 4-7pm and then The Grove Community Hub will be closed, with the café reopening on the 5th January 4-7pm. The cafes in between (24th, 29th and 31st December will all run online at the usual times).
• De Montfort University’s last in-person café will be on the 23rd December 3-5pm and then the SU will be closed, with the café reopening on the 3rd January 12-4pm. The cafes in between (27th and 30th December will all run online at the usual times).
• University of Leicester’s last in-person café will be on the 19th December 12-2pm. Friday 20th cafe will run online at the usual times and then the building will be closed until the 2nd. All cafes in between (23rd, 27th, 30th December and 2nd January will run online at the usual times).
• Loughborough University’s last in-person café will be on the 19th December. 22nd December will be online at the normal time, 26th December closed due to bank holiday, 29th December online at the normal time, 2nd January back to in-person at Bridgeman Building at the normal time, and 5th January will be online at the normal time as the SU does not re-open until 6th January.
Excluding the University of Leicester cafes at 7-9pm on Fridays (which can be accessed using the same details shown the University of Leicester page), all online cafes between 20th December and 9th January can be accessed using the following details:
Microsoft Teams
Meeting ID: 374 885 602 668
Passcode: cz7Nu3jg
For further information or queries regarding the Neighbourhood Mental Health Cafe’s over this time, please email [email protected] and a member of the team will look to reply as soon as possible.
The Neighbourhood Mental Health Cafés provide accessible and safe support to individuals who are experiencing difficulties with their emotional wellbeing and mental health.
Anyone accessing the cafés can expect immediate face-to-face support including referring or signposting to longer-term support, wellbeing activities such as mindfulness and creative arts, themed workshops, and confidential one-to-one support to discover coping strategies, and undertake action planning and problem solving with a trained member of staff.
How does it work?
The cafés operates as a drop-in service which means that anybody requiring immediate support with their mental health can turn up during our opening hours – No appointment necessary.
If you would like a 1-2-1 appointment, these can be booked up to 3 days in advance by calling us on 0116 216 4340 or using this link – Click here to pre-book your 1-2-1. You can also always ask for an appointment when in attendance at one of the cafés (subject to availability).
If you are unable to attend the café in person, you can book a phone or online 1-2-1 using the link above, or contact us during the cafe opening times on 0116 303 2269, or by email at any time at [email protected]. Please note: if the cafes are busy, we may not be able to answer your call/email immediately, but we will get back to you as soon as we can.
Where and when are the cafés available?
Who is it for?
Anybody who is over the age of 18, struggling with their mental health and needing immediate support.]
Where can I get help if the cafés are closed?
There are a network of Neighbourhood Mental Health Cafés delivered by other providers across Leicester, Leicestershire and Rutland.
Neighbourhood Mental Health Cafés: times and locations
Further Support:
Joy:
A website designed to help you find support and services in your local area:
https://services.thejoyapp.com/
Central Access Point:
A telephone service available to residents of Leicester, Leicestershire and Rutland needing mental health support for themselves or others. The helpline is open 24 hours a day, 7 days a week:
0808 800 3302
Samaritans:
A listening service designed to help you work through anything that may be troubling you, without judgement or pressure:
116 123
SHOUT:
A free, confidential, 24/7 text messaging service for anyone who is struggling to cope:
Text: SHOUT to 85258
Mind Infoline:
A safe space for you to talk about your mental health. Advisors are trained to listen to you and help you find specialist support if you need it. The helpline is open Monday to Friday (except bank holidays) from 9am to 6pm:
0300 123 3393
The Mix:
A crisis messenger text service which provides free, 24/7 crisis support across the UK to anyone aged 25 or under who is experiencing any painful emotion or are in crisis:
Text: THEMIX to 85258
Papyrus HOPELINE:
A helpline for anyone under 35 who is struggling with suicidal feelings, or concerned about a young person who might be struggling. The Hopeline is open 24 hours a day, 7 days a week:
0800 068 4141