Neighbourhood Mental Health Cafes – Senior Support Worker

 

About the service

The Neighbourhood Mental Health Cafes are safe and welcoming spaces for individuals experiencing difficulties with their emotional and mental wellbeing, providing a meaningful and supportive alternative to A&E or other urgent services at the time of crisis. They operate on a drop-in basis delivering practical support to de-escalate mental health distress and signposting those with complex/urgent need to the relevant service. They provide a range of opportunities to respond to the needs of different individuals, including quiet spaces, group activities, and 121 conversations designed to support individuals to manage their distress, and develop healthy coping strategies.

 

About the role

JOB TITLE                 NMHC Senior Support Worker

SALARY                      £25,687 FTE

HOURS                       Up to 20 hours per week, including evening and weekend work (to be agreed with successful candidate[s]).

CONTRACT                Permanent

LOCATION                 Remote – travel around the LLR region will be required.

REPORTING TO        NMHC Lead

 

The Neighbourhood Mental Health Café Senior Support Worker will work with the NMHC Lead and wider team to deliver LLR Mind’s Mental Health Cafes across the region. The successful applicants will be responsible for supervising other staff and volunteers, organising relevant activities and workshops, and ensuring effective support is provided to people with mental health needs.

We’re looking for people with excellent interpersonal skills who can support adults with poor mental health in a recovery orientated, strength-based, non-judgemental manner way and help make the service a success.

 

Key Responsibilities:

  • Deliver LLR Mind’s Neighbourhood Mental Health Cafes (NMHC), ensuring they provide safe, friendly, and accessible environments.
  • Organise and (where appropriate) deliver suitable workshops/activities for each café.
  • Supervise the staff and volunteers involved in the delivery of the cafes.
  • Actively listen to individuals struggling with their mental health to understand their situation and guide them to support them that matches their needs.
  • Work with individuals to develop coping strategies and action/safety plans as appropriate.
  • Establish positive beneficiary engagement and input to ensure they have voice, choice, and control over the support they receive.

 

Essential criteria:

  • Understanding of different mental health problems, including their symptoms and potential causes.
  • Up to date knowledge of mental health support services across LLR.
  • Experience of supporting adults with poor mental health.
  • IT literate, including Office 365
  • Excellent interpersonal skills and able to build strong working relationships with both internal and external partners.
  • Able to prioritise, managing a varied workload and time effectively.
  • Able to work collaboratively as part of a team.
  • Ability to develop and motivate individuals and groups.
  • Able to manage professional boundaries, deal with sensitive information, and maintain confidentiality.
  • Able to effectively engage with people from diverse backgrounds.
  • Self-motivated and able to work independently.
  • Ability to work in a recovery orientated, strength-based, non-judgemental manner.
  • Committed to promoting a culture that values equity and diversity.
  • Able to travel to different venues across LLR.
  • Able to work evenings and weekends.

For more information, please see the Job Description for this role. 

 

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

 

More Information

If you have any questions, or would like to arrange an informal conversation with a member of the team, please email [email protected].

You can also watch the recording of a previous information session for the Senior Support Worker role here – Recruitment Information Session – 30/07/24.

 

To apply

If you wish to apply, please complete the Application and Equal Opportunities forms. A paper copy of these forms can be obtained by emailing [email protected] or calling 0116 2164340.

Once completed, please email your forms along with your CV to [email protected].

NB: Your CV will only be used as a final check to ensure you have the necessary experience for this role. It will not be considered as part of the shortlisting process.

 

Closing date: 5pm – Monday 3rd February 2025

Interviews: Tuesday 11th and Wednesday 12th February 2025

 

Files

Job Description – NMHC Senior Support Worker JD

Application Form – Application Form (NMHC Senior Support Worker)

Equal Opportunities Monitoring form – Equality and Diversity Monitoring Form